Refund Policy
Effective Date: 19/02/2024
1. Refund Policy Overview
At MarketMe, we strive to ensure customer satisfaction with every purchase made on our platform. If you are not entirely satisfied with your subscription or service purchase, we’re here to help.
2. General Refund Policy
MarketMe offers a full refund on subscriptions or service purchases made within the last 5 days from the date of payment.
To be eligible for a refund, you must contact our customer support team within the specified refund period and provide a valid reason for the refund request.
Refunds will be processed within 5 upon approval.
3. Refund Process
To request a refund, please follow these steps:
Contact our customer support team via info@marketme.me with your refund request. Please include your order details and the reason for the refund.
Once we receive your request, our team will review it and notify you of the approval or rejection of your refund.
If your refund is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
4. Exceptions
Please note that certain conditions may apply to our refund policy:
Refunds will not be granted after the specified refund period has elapsed.
No refunds will be provided for services that have already been rendered or subscriptions that have been utilised during the refund period.
5. Contact Us
If you have any questions about our refund policy, please contact us:
Email: info@marketme.me
